For importers, the biggest challenge is to find a reliable supplier. There are many platforms online for you to choose suppliers and among them Alibaba and Made-in-China are two most famous B2B sourcing platforms. In this article, I will give you a step by step comparison between these two platforms which can help you better evaluate them.
Before comparison, here is a brief introduction to the two sites.
What Is Alibaba.com?
Alibaba.com is the first business unit of Alibaba Group which was founded in 1999. It is one of the largest B2B platforms in the world, connecting more than 150,000 suppliers and more than 10 million buyers from more than 190 countries and regions.
What Is Made-in-China.com?
Made-in-china.com is one of the top five B2B wholesale platforms, founded in 1998. The platform aims to facilitate trade between global buyers and Chinese suppliers, and help buyers and suppliers communicate effectively. At present, the list of products from China on Made-in-China covers 27 different fields including machinery, construction and so on.
A Step By Step Comparison
As two e-commerce websites, there are similarities and differences between them. After an accurate understanding, it is easier for you to choose a better one according to your own requirements.
Both are B2B e-commerce sites that provide product information and supplier information to buyers around the world and establish trade links between sellers and buyers.
Both have supplier membership payment schemes, namely Gold Supplier on Alibaba and Diamond Supplier on Made-in-China, which are marked accordingly.
Both provide customer service. If you encounter any problems on the site, you can ask the staff to help you through email or online chat.
Return & Exchange Policy
Both offer return and exchange services. If you are not satisfied with the product you bought, you can ask for a refund and you can usually get a refund as long as you provide evidence. Because both can provide escrow service to guarantee the buyer’s rights and interests. That is, your money will first go into an escrow account, the money is not going to be released to your supplier’s account until you’re 100% happy with the product.
Although both are B2B platforms, they have their own advantages and disadvantages, mainly different in the following aspects.
Escort Service Fee
As I mentioned above, both offer escrow services, but there are differences in fees.
Alibaba: The escrow service provided on Alibaba is called Trade Assurance, and it is free.
Made-in-China: It is called Secure Trading Service (STS) and there is a minimal fee charged when you use it. The fee ranges from $29.99 to $89.99 depending on your order value. Here is a trick for you . When you place an order through STS, which means you have to pay for the fee, you can negotiate with the supplier to get a discount from your order. Most suppliers will be willing to give you that discount to incentivize you to place the purchase order.
Although the two platforms cover many of the same product categories, the main focuses are different. Alibaba: Mainly for light industries and consumer goods including
- Consumer electronics
- Packaging & printing
- Lights and lightening
- Beauty and personal care products
- Mobile phones
- Gifts, sports, and toys
- Bags, shoes and other accessories
Made-in-China: Mainly for heavy industries and construction including
- Industrial equipment
- Health & medicine
Alibaba: Suppliers may from all over the world including China, India ,Vietnam and so on. There are more options to choose suppliers.
Made-in-China: All the suppliers on this platform are from China. China is famous for its manufacturing and you can buy high-quality products at a reasonable price.
Alibaba: Pro buyer Policy. Users with annual transaction volume equal to or more than us $300,000 shall be confirmed by Alibaba.com can become a pro buyer. And a pro buyer can enjoy exclusive benefits, including a USD 500 coupon, 24/7 customer service and access to top-level suppliers.
Made-in-China: It provide very personalized member serive approach. If you are a professional buyer, you can join the diamond club offered by Made-in-China. This club can help you meet with other professionals in your industry and they can also provide one-on-one service for you sourcing need. Meanwhile, if you are a small buyer, made-in-china provide star buyer service. You can easily upgrade to level 2 by registering and answering 3 questions. Then you can get your sourcing assistant and place your first order through STS for free.
Alibaba: Alibaba can support various payment methods including Paypal, Alipay, Letter of Credit, bank transfer, credit/debit cards and so on.
Made-in-China: You can pay by card and bank transfer.
MOQ means minimum order quantity and it has different requirements.
Alibaba: the MOQ on Alibaba is negotiable and relatively smaller than that on Made-in-China.
Made-in-China: Normally, the MOQ on Made-in-China is 500 pieces, but this number will vary for valuables.
Both Alibaba and Made-in-China have their advantages and disadvantages. It is difficult to say definitely which one is better. You can choose a more suitable platform according to your actual situation. If you have any problems in sourcing from China, you can contact us for help.